Our governing board is called the Utilities Board, which is comprised of the members of City Council. The Utilities Board follows a form of governance known as Policy Governance® that is based on the use of written policy direction. A key group of policies are referred to as Ends. The Ends Policy is the vehicle that communicates to the organization the Board's expectations on desired results or outcomes of its operations. The Ends Policy directs us to achieve an outcome where our customers will benefit from quality utility services and citizens will value local ownership. We have developed a set of strategies to align the efforts of the entire organization to achieve this outward looking expectation. Watch and Listen to Board MeetingsCustomer can now listen or watch Utilities Board meetings through streaming media over the Internet. Use the links below to tune in. Please note, you must have Windows Media Player on your computer in order to view or listen to the meeting. (Download Windows Media Player from the Microsoft Web site.) After you select a link, it will take about 10 seconds to load and begin playing, depending on your connection speed. Audio only link (6 Kbps playback) Audio and video link (56 Kbps playback)
| 
