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| One of our goals is to help our business customers be successful. To that end, we offer several different rate classifications to help you maximize operational performance. Our business rate sheet (PDF)provides a summary of the most frequently used rate schedules. At your request, we will evaluate your utilities use to determine your rate qualifications, including which rate would be most advantageous to you. Any requested change to another applicable rate will be applied only to services used after your request is processed. Detailed terms and conditions for all rate schedules are provided in our tariffs. When we talk about rates, there are two different aspects: base rates and cost adjustments. - Base rates reflect the costs associated with producing and delivering each service to customers. Base rates pay for the operation and maintenance of power plants, water collection and distribution, wastewater treatment, and more. The physical things you see, i.e. poles, wires, pipes, are financed through base rates. According to our charter, base rates may be reviewed and changed annually.
- Cost adjustments only apply to electric and natural gas service. Because the national markets for natural gas and electricity are volatile and uncontrollable, we use cost adjustments to compensate for increases and decreases in market prices. Natural gas cost adjustments directly reflect the costs we are paying to serve our customers with natural gas for furnaces, water heaters, ovens and so forth. Because natural gas is a source of electric production, electric cost adjustments are also affected by fluctuations in natural gas costs. Changes to the cost adjustments, which can be made monthly, directly reflect costs that we are paying - we do not profit from increases to the adjustments.
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