General Disclaimer
The Colorado Springs Utilities Web site and any domain names that point to sites therein are provided as a public service to Colorado Springs Utilities customers and potential customers. While Colorado Springs Utilities makes every effort to present accurate and reliable information on this Internet site, Colorado Springs Utilities does not endorse, approve or certify such information, nor does it guarantee the accuracy, completeness, efficacy, timeliness or correct sequencing of such information. Use of such information is voluntary, and reliance on it should only be undertaken after an independent review of its accuracy, completeness, efficacy and timeliness. Reference herein to any specific commercial product, process or service mark, manufacturer or otherwise does not constitute or imply endorsement, recommendation or favoring by Colorado Springs Utilities. Colorado Springs Utilities will periodically add, change, improve or update the information and documents on this Web site without notice. Colorado Springs Utilities assumes no liability or responsibility for any errors or omissions in the content of our Web site. Your use of this Web site is at your own risk. Under no circumstances and under no legal theory shall Colorado Springs Utilities, its suppliers, or any other party involved in creating, producing, or delivering this Web site's contents be liable to you or any other person for any indirect, direct, special, incidental or consequential damages arising from your access to, or use of, this Web site.

Colorado Springs Utilities (including its employees and agents) assumes no responsibility for consequences resulting from the use of the information herein, or from use of the information obtained at linked Internet addresses, or in any respect for the content of such information, including (but not limited to) errors or omissions, the accuracy or reasonableness of factual or scientific assumptions, studies or conclusions, the defamatory nature of statements, ownership of copyright or other intellectual property rights, and the violation of property, privacy, or personal rights of others. Colorado Springs Utilities is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on such information. No guarantees or warranties, including (but not limited to) any express or implied warranties of merchantability or fitness for a particular use or purpose, are made by Colorado Springs Utilities with respect to such information.

Copyright
All contents within this Web site are Copyright© 2001-2007 City of Colorado Springs on behalf of Colorado Springs Utilities. All rights reserved. This document shall not be reproduced without the express written consent of Colorado Springs Utilities.
The contents of all material available on this Internet site are copyrighted by the City of Colorado Springs on behalf of Colorado Springs Utilities unless otherwise indicated. All rights are reserved by the City of Colorado Springs and Colorado Springs Utilities, and content may not be reproduced, downloaded, disseminated, published, or transferred in any form or by any means, except with the prior written permission of Colorado Springs Utilities, or as indicated below.
Colorado Springs Utilities hereby authorizes you to view, copy, download and print Colorado Springs Utilities' documents that are available on this Web site, subject to the following conditions: 

• The documents may be used solely for personal, noncommercial and informational purposes, and may not be reproduced for commercial purposes or sold without the express written consent of Colorado Springs Utilities.
• The documents may not be modified. 
• The following copyright notice and permission notice must appear in each document: "Copyright© City of Colorado Springs on behalf of Colorado Springs Utilities. All rights reserved. This document shall not be reproduced without the express written consent of Colorado Springs Utilities. Colorado Springs Utilities' documents available from this Web site are protected by the copyright laws of the United States and international treaties." 
• Copyright, trademark and other proprietary notices may not be removed. 

Copyright infringement is a violation of federal law subject to criminal and civil penalties.

Trademarks
Colorado Springs Utilities owns the following trademarks: "CSU"; "Colorado Springs Utilities - It's how we're all connected"; Ollie the Otter; Sniffasaurus; "The Clear Choice"; and "Colorado Springs Utilities/CSU"; through the City of Colorado Springs. Colorado Springs Utilities' Web site may contain other trademarks owned by Colorado Springs Utilities; therefore, the above-mentioned list is not exhaustive. "Louie the Lightning Bug®" is a federally registered trademark and/or service mark of Alabama Power Company, which is used under license by Moore Syndication Inc.
The word Xeriscape and design (three leaves in a cloverleaf pattern overlapping the sun as a background with a drop of water underneath with the word Xeriscape) are registered trademarks of the City and County of Denver, acting by and through its Board of Water Commissioners. The word Xeriscape and design, as used in these Web pages, is pursuant to a written authorization from the trademark owner. Any reproduction or use of the above-mentioned trademarks is specifically prohibited without the express written permission of trademark owner. For permission to use Xeriscape trademarks, contact the City and County of Denver, 1600 W. 12th Ave., Denver, CO 80254.
The name Allied Utility Network and logo is a registered service mark of Allied Utility Network LLC. The name HomeVantage and logo is a registered trademark/service mark of Allied Utility Network LLC. The name Provanta is a trademark of Allied Utility Network LLC. The trademarks and or service marks are used by Colorado Springs Utilities under license from the owner, Allied Utility Network LLC. Colorado Springs Utilities is an independent entity not affiliated with Allied Utility Network LLC. Any reproduction or use of the above mentioned trademarks and/or service marks are specifically prohibited without the express written permission of owner. For permission to use Allied Utility Network LLC trademarks and/or service marks, write to Allied Utility Network LLC, 1800 Peachtree St. N.W., Suite 401, Atlanta, GA 30367-8301.

Use of Colorado Springs Utilities' Trademarks
Colorado Springs Utilities' trademarks identify Colorado Springs Utilities' products and services and let the public know the source of those products and services. You may make fair use of our trademarks when referring to our products and services (for example, in a magazine article) without our permission, provided you follow standard trademark usage practices and provide proper attribution. Other uses require our written permission. 
In addition, you may not use Colorado Springs Utilities' trademarks, whether design or word marks, in the following ways:

• In a non-Colorado Springs Utilities' product name or publication title. 
• In, as, or as part of, your own trademarks. 
• To identify products or services that are not that of Colorado Springs Utilities. 
• In a manner likely to cause confusion. 
• In a manner that implies inaccurately that we sponsor or endorse, or are otherwise connected with, your own activities, products and services in a manner that disparages Colorado Springs Utilities. 

Proper Attribution of Colorado Springs Utilities' Trademarks
When you use our trademarks, please include the correct marking followed by a brief statement attributing the trademarks to Colorado Springs Utilities, for example:
"CSUTM is a trademark of Colorado Springs Utilities in the United States."

Web Site Design and Layout
You may not reproduce, copy or redistribute the design or layout of the Colorado Springs Utilities Web site, individual elements of the Web site design, or Colorado Springs Utilities' logos without the express written permission of Colorado Springs Utilities. Use, reproduction, copying or redistribution of Colorado Springs Utilities' logos is strictly prohibited without written permission from Colorado Springs Utilities.

Visitor Privacy
Your privacy is important to Colorado Springs Utilities. To clarify how we protect your privacy, this notice explains our online information practices and how your information is collected and used. Colorado Springs Utilities collects certain data about all visitors to our web site and any domain names that point to sites therein. Data automatically collected on site visitors:

1. Internet protocol (IP) address and domain name. The IP address is a numerical Identifier assigned either to your Internet service provider or directly to your computer. The IP address can be translated to determine the domain name of your service provider.
2. The type of browser and operating system you use to access the Colorado Springs Utilities Web site and any domain names that point to sites therein.
3. The date and time you visited this site.
4. The Web pages or services you accessed while at the Colorado Springs Utilities Web site and any domain names that point to sites therein.
5. The Web site you visited before coming to the Colorado Springs Utilities Web site and any domain names that point to sites therein.
6. The information automatically collected is used to improve the content of our Web services and to help us understand how people are using our services so that we may continually improve the site's usefulness to the public.
7. Portions of the Colorado Springs Utilities Web site may use cookies to improve visitor experience. Cookies are pieces of information generated by a Web server and stored on a visitor’s computer. Essentially, cookies make use of user-specific information transmitted by the Web server onto the user's computer so that the information might be available for later access by itself or other servers.

Volunteered Data
Information collected when you participate in a survey, send an e-mail, request information or perform some other transaction online will be used solely for the stated purpose. This may be to respond to you, to address issues you may identify, to improve our Web site, or to forward the information you provide to another internal department or office of elected official for appropriate action. Survey information may be used to improve services and better gauge customer sentiment on issues ranging from services to Web site design. All collected information is only shared internally and will not be distributed. Survey data will only be released in an aggregated format.
Measures have been taken to safeguard the integrity of user volunteered data to prevent unauthorized access to information collected. These measures are designed to prevent corruption of data, block unauthorized access and provide reasonable protection of private information in our possession. This should not be construed as warranting the security of information provided via the Colorado Springs Utilities Web site and any domain names that point to sites therein.

Linked Sites
The Colorado Springs Utilities Web site contains links to other sites, which allow you to leave the Colorado Springs Utilities site. Please be aware that the Internet sites available through these links, and the materials that you may find there, are not under the control of Colorado Springs Utilities. Therefore, Colorado Springs Utilities cannot and does not make any representation to you about these sites or the materials and/or information available there. The fact that Colorado Springs Utilities has made these links available to you is not an endorsement or recommendation to you by Colorado Springs Utilities of any of these sites or any materials found there. Colorado Springs Utilities is providing these links only as a convenience to you.

Please be aware that Colorado Springs Utilities is not responsible for the privacy practices of those sites when linked to them through the Colorado Springs Utilities site. Users must be aware that when they leave the Colorado Springs Utilities site via links to other sites, that the information found is beyond the scope of Colorado Springs Utilities’ control. These other sites may send their own cookies to users, collect data, or solicit personal information. Visitors should read the privacy statements of those sites where they collect personally identifiable information. This disclaimer pertains only to the Web site(s) under Colorado Springs Utilities’ sole control.

Consent
By using this site, you signify your consent to this online privacy policy. If you do not agree to this policy, please do not use this site.

Policy Changes
Colorado Springs Utilities reserves the right, at its discretion, to update, change, modify, add or remove portions of this policy from time to time. Changes to our disclaimer will be promptly disclosed here so that you can be fully informed about the privacy protections we provide.