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Residential > Safety > Call Before You Dig
 

If your digging project damages a utility line:

  1. Stop work immediately.
  2. Do not attempt to repair the damaged line.
  3. If an injury has occurred, call 911 immediately.
  4. Call 448-4800 to inform us of the damage, and we will dispatch the proper crew to repair the damaged line.
  5. Call the Utility Notification Center of Colorado (UNCC) at 8-1-1 to inform them of the damage - have your original locate request ticket number available.
  6. Wait for proper crews to make repairs, they will inform you when you can continue your project.

Safety Around Electricity

  • Assume all electric lines are energized.
    • Never touch any utility wire and do not touch anyone who is in contact with an electric wire.
    • Never enter substations.
    • Never disconnect or reconnect electric service lines.
    • If equipment comes in contact with an electric line:
      • Move the equipment away from the line if you can do so safely
      • Warn others to stay away; anyone on the ground who touches the equipment is in danger of being killed or injured
      • Stay on the equipment until an emergency responder indicates it is safe to get off
      • Jump clear without touching the ground and equipment at the same time if fire forces you off the equipment.
      • Hop away with both legs together

Safety Around Natural Gas

  • If you hit a natural gas line
    • Stop
    • Leave the area and warn others
    • Call us at 448-4800
    • Remove ignition sources, such as cell phones and cigarettes
    • Do not shut off, squeeze or clamp the gas line
    • Do not bury the broken or damaged line
    • Do not return until the area is declared safe

Example of what not to do when a natural gas line has been damaged. Residential Damage Photo

  
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