Sit! Heel! Stay!
While your dog probably understands and obeys these commands when you deliver them, the same words coming from one of our employees and Automated Meter Reading (AMR) installers do not always have the same effect.
Our meter readers, field personnel, and AMR installers require safe access to your utility meters to read meters, to exchange meters for the AMR project, and occasionally to complete maintenance on the meters. Dogs are protective animals, and we are always concerned about dogs not allowing strangers in their yards.
In an effort to reduce the incidence of dog bite injuries to our staff, we request that customers contact our Customer Service Center at 448-4800 any time there is a new canine addition to the family. If you no longer have a dog, this information is also helpful.
If you have a dog, we encourage you to check your utilities bill for the next "read" date - and secure your dog away from the meters on that day so our employees have safe access.
At Springs Utilities, we care about the well-being of your canine friends, as well as the safety of our employees and subcontractors. Thank you for your continued cooperation.
Please note that meter readers will continue to need access to your meters until your meters are automated and the AMR network has been deployed in your area.
