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| Reminder concerning "masts"
Customers without power should look for damage to an outside metal pipe or tube coming out of their meter -- called a "mast" -- that feeds electricity from overhead lines into their home. The mast is the responsibility of the homeowner and is typically located at the roofline or the side of a home coming out of the meter. The mast should not be touched -- customers can inspect the mast from a safe distance and call a licensed electrician for repairs if it is damaged – bent or pulled away from the house. Once the mast is repaired by an electrician, we can restore power to the home. |