Just keep swimming

Published: 12/6/2016  11:01 AM
That’s what some fish in Fountain Creek, like the Arkansas Darter and Flathead Chub, can now do thanks a ‘first-of-its-kind’ fish ladder near our Clear Spring Ranch facility south of Colorado Springs. David Longrie, one of our Sr. Project Engineers ...

Supporting system improvements

Published: 12/2/2016  9:21 AM
​Responsibly managing utility services for our community helps maintain quality of life, protect public health and safety, and energize economic vitality. We take seriously our mission, as a municpal, nonprofit utility, to provide safe, reliable, co ...

Working to improve our air quality

Published: 11/17/2016  8:29 AM
​We are proud of the work we have done over the past few decades to improve our community’s air quality – making the air quality in Colorado Springs among the best of all Colorado’s cities. In September we announced that construction was complete a ...

CandE Award is sweet for HR

Published: 11/15/2016  10:16 AM
Is there anything more deflating than pouring your heart and soul into a job application and never hearing anything in return? I remember applying for a communications job with an airline company many years ago. I wrote my cover letter as the captai ...

Veterans invited to career day

Published: 11/14/2016  9:06 AM
​Last Friday, our nation celebrated Veteran's Day -- a day set aside to thank and honor all those who served honorably in the military. Military life brings a great deal of richness and diversity to our community, and we are honored to serve our cou ...

Providing clarity on water bills

Published: 11/9/2016  11:41 AM
A blogger recently wrote a piece titled, "Which Colorado Community Paid the Highest Water Bills in 2015?" and then included data from a survey tagging Colorado Springs Utilities as the highest. ​The survey was conducted in 2015 for some c ...

Efforts to improve air quality

Published: 11/7/2016  1:39 PM
​For decades, we have significantly reduced our power plant emissions, while maintaining reliable, low-cost service for our customers.   Recently, the focus of our emissions control program has been on the reduction of nitrogen oxide (NOx) and sulf ...

Holiday light exchange

Published: 11/3/2016  11:28 AM
​Now through Dec. 23, electric customers can drop off up to three old holiday light strings at our Conservation and Environmental Center and receive 50-percent off the purchase of qualifying LED holiday lights at participating local ACE Hardware sto ...

Treat, don't trick, your landscape

Published: 10/31/2016  2:23 PM
If you’re still wearing sandals and shorts, you know the weather has been warmer than usual. Both September and October were four to five degrees higher than average. In a normal year, most landscape plants usually go dormant by the time Halloween ...

“I’m not just an employee…I’m also a customer!”

Published: 10/28/2016  10:27 AM
Just like in that famous 80s Hair Club commercial (“Remember, I'm not only the Hair Club President, but I'm also a client!”), I’m not only an employee of Colorado Springs Utilities, but I’m also a customer! Having lived in numerous other cities ar ...

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Watch your water bill   

Eric  by  Eric  on  4/18/2013

SprinklersAs a community, we’ve responded great to the call to be more efficient with our water. We’re seeing less water use compared to last year and, so far, we’re achieving our desired savings.

That’s great news; however, I also want to share with you a reality that we’re seeing as the April bills are being processed. Yes, we’re saving water, but we’re also seeing plenty of customers who are reaching that third block of water use, which significantly increase the rate.

In case you’ve been under a rock or traveling out in space, you’re probably aware of the water restrictions that went into place April 1. What hasn’t received as much coverage, however, is the revised rate structure that also went into effect.

Rather than try to spell it out, I’ll let the table below do the talking. Here’s how the rates changed.

Standard tiered
pricing blocks​
Water shortage pricing
blocks (beginning April 1)​
price per CF​
Water shortage price
(beginning April 1)​
Block 1​ Up to 999 CF​ No change​ $0.0311​ No change​
Block 2​ 1,000 to 2,499 CF​ 1,000 to 1,999 CF​ $0.0584​ No change​
Block 3​ More than 2,500 CF​ More than 2,000 CF​ $0.0885​ $0.177​

The bigger question to answer is “How does this affect my bill?” Here are some examples of how “the more you use, the more you pay” structure could impact your pocketbook.

​Cubic Feet (CF) Gallons Standard bill​ Level II B drought bill​
500​ 3,740​ $29.68​ $29.68​
1,000​ 7,480​ $45.26​ $45.26​
1,500​ 11,220​ $74.46​ $74.46​
1,999​ 14,953​ $103.60​ $103.60​
2,500​ 18,700​ $132.89​ $192.28​
3,000​ 22,440​ $177.14​ $280.78​
3,500​ 26,180​ $221.39​ $369.28​
4,000​ 29,920​ $265.64​ $457.78​

It’s important to remember that not all bills are calculated by the calendar month. As a result, most April bills will be prorated based on your March and April water use. Watch this short video for a better description about how this is done.

If you don’t have a copy of a recent bill, simply login to your online account and you can see how much water you used last year and compare the cubic feet or gallons with the chart above to get an idea of what your bill might look like this summer.

While you’re in your online account, check out the new My Usage feature. You can use it to track your daily use throughout the month and get an idea of where you are before you even get your bill. By watching your use, you might be able to make some easy changes to save water and prevent you from entering the block 3 rate for the billing period. You can learn more about My Usage in this video.

There’s no doubt we’re in a drought but, together, we can beat it. Here’s to a wet summer that helps us all save water.


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Good job. Even though we have very intelligent customers it works much better to show in real time what their bills could look like.

Thursday, April 25, 2013  3:42 PM  Bob

Thanks Bob!

Monday, April 29, 2013  8:04 AM  Eric