Customer satisfaction high for water service

Published: 5/20/2016  9:21 AM
We have the best customers around! For several years now, we’ve been able to brag about our high electric customer satisfaction numbers from J.D. Power thanks to the surveys our customers answer. But, for the first time ever, we’re now able to boast ...



Take the plunge with our award-winning water programs

Published: 5/18/2016  11:08 AM
When it comes to water, you’re never too young to learn about its value and the important role in plays in our lives. Our creative water experts work daily with children and families to help them learn how to use water wisely. That’s why we’re prou ...



Is your sump pump properly installed?

Published: 5/17/2016  2:19 PM
With the moisture we've received lately, sump pumps are a popular subject of conversations. For customers with basements or crawl spaces in their homes, the use of sump pumps is fairly common and, in some cases, necessary. However, the improper use ...



Setting the record straight on emissions data

Published: 5/9/2016  1:52 PM
​This past weekend the Gazette ran a few articles pertaining to sulfur dioxide (SO2) emissions from the Martin Drake Power Plant. We would like to set the record straight and show our customers that we have nothing to hide as it pertains to emission ...



Long-range resource plan vital to a sustainable water supply

Published: 5/6/2016  8:47 AM
​As stewards of our community’s water system and the environment, it is our responsibility to consider all impacts to water supply and distribution. Over the years, we have experienced drought, fires and greater demands on our water resources. Addi ...



How we celebrate Arbor Day

Published: 5/5/2016  9:24 AM
​Like most homeowners, you might already be welcoming sunshine and summer, and considering landscaping plans to get your yard cookout and entertainment ready. If trees are included in your landscaping plans, visit csu.org to learn more about plantin ...



Transformation of the electric utility: The solar story

Published: 5/3/2016  1:35 PM
Over the last decade solar power has played a large role in the transformation of the electric industry. People across the nation are looking for ways to protect themselves against rising energy costs while protecting the environment.   Residents ...



Customer service center construction to restrict onsite parking

Published: 5/3/2016  12:03 PM
​Beginning this Saturday (May 7) and continuing through mid-July, we will make significant repairs to the east parking area at our Utilities Customer Service Center, 111 S. Cascade. The improvements will make the facility safer for you and our emplo ...



Dealing with broken branches

Published: 5/2/2016  9:52 AM
Spring snow is full of moisture. That’s good news for winter-dehydrated landscape plants, but can cause problems for our trees and shrubs. During late spring snow storms, the wet flakes cling to branches, causing them to bow under the weight. Someti ...



SDS starts water delivery today

Published: 4/28/2016  8:19 AM
​One of the largest water infrastructure projects completed in the U.S. this century started delivering water today to homes and businesses in Colorado Springs, Colo. The commencement of the Southern Delivery System (SDS) culminates decades of plann ...



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Do u text? We do 2! :D   

Eric  by  Eric  on  12/16/2013

NewMessageSmartphone.jpgR u a texter? Then u know OMG, LOL and :). Did u know Springs Utilities texts? U can get alerts re ur account – like bill due, $ recd.

Okay, I tried, but I can’t go on. I thought I could write this entire blog post in the format of a text message as a clever way to let you know about our new texting feature, but that’s just too tough to read (and write for that matter) for any greater length than an actual text message.

The big news, though, is that we now offer text notifications about your account.

  • If you want to know when your bill is ready to view, we’ll send you a text.
  • Need a reminder that your bill is due in just a few days? No problem, we’ll send you a message.
  • Want to know that we received your payment? Check your phone, we’ll let you know.

That seems pretty basic, but that’s what text messaging is: basic communication. Let’s cut the clutter and get right to it in 160 characters.

How do you sign up? Sign in to your online account – or create one if you don’t already have one – and look for the notifications link to the left. Then add a cell phone number or numbers where you would like to receive messages. Once you to that, watch your phone for a text verifying your request to sign up for our texting service. Simply confirm that and you’re signed up.

Don’t worry, we won’t send you any selfies or share your information with anyone. This is strictly for notifications about your account.

So, there you go. Share with friends. “OMG, just got text from CSUtilities. :)”​

 
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thx. wfm. ur 2 funny. i m lotfl. tafn.

Monday, December 16, 2013  2:23 PM  OU812

OU812 - i <3 ur comments. Thx 4 sharing.

Tuesday, December 17, 2013  2:54 PM  Eric