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Published: 10/17/2019  10:20 AM
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Published: 10/10/2019  8:23 AM
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Published: 10/8/2019  4:53 PM
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Customer Service Week - The Magic of Serving You

Published: 10/8/2019  4:22 PM
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10 fall tips to use energy and water wisely

Published: 10/2/2019  3:41 PM
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Colorado Springs Utilities' Office of Economic Development wins ​Downtown Partnership Star Award

Published: 9/30/2019  11:20 AM
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More public electric vehicle chargers thanks to grant

Published: 9/24/2019  8:16 AM
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Construction of two new solar projects progresses

Published: 9/24/2019  8:14 AM
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Four fall tips to brighten your landscape

Published: 9/9/2019  9:34 AM
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AMI vendor contract signed   

Author: Eric  by  Eric  on  7/16/2019

Smart MeterAfter months of evaluating proposals and contract negotiations, we have signed a contract with Landis + Gyr to update our end-of-life Automated Meter Reading (AMR) system with an enhanced Advanced Metering Infrastructure (AMI) system.

As part of the agreement, Landis + Gyr will connect more than 590,000 new electric, natural gas and water meters to an integrated network management and data collection system. We also signed a managed services contract with Landis + Gyr to include deployment and post-deployment services.

“We’re really excited about the investment in advanced metering infrastructure for our community that will enable us to better serve customers in the future,” said Phil Tunnah, Chief System Planning & Projects Officer. “We’re laying the foundation for enhanced features such as consumer interval data for utility conservation use, reverse flow identification, and additional time-of-use billing options. This project will allow us to adapt to changing consumer preferences across all four services.”

Smart grid technologies are made possible by two-way communication technologies, control systems, and computer processing. In 2005, we entered the smart grid era by investing in automated meter reading. The system we deployed served its purpose to minimize truck roles and personnel to collect metering data, however, the times keep changing. Today, all those meters are now nearing the end of their lifecycle with vendors shutting down production of repair and replacement of the devices. They’re moving on to smarter technology.

The AMI project is going to modernize our system to keep in step with the rest of the country. As we deploy the upgraded technology, we need to carefully balance the maintenance of the current AMR system. AMI is a multi-year project with new meters installs beginning in August of 2020 and project completion in 2023.

 
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Does this mean we can expect new meters similar to what was done 10-15 years ago? If so, would it be possible to post what neighborhoods will be done in a given date range? I'd like to have some idea when I should have my computer unplugged to avoid a potential surge should such a replacement take place.

Thanks!

Tuesday, July 16, 2019  4:56 PM  Dorian Morrell

Dorian, yes, that's correct. We will have to reach out to every customer to arrange an appointment to exchange your meters, so you will know when it will happen. This announcement was simply the contract signing. There is still plenty of work to do before we start replacing meters. Most meters will be exchanged between 2020 and 2023 but, like I said, you will be contact prior to anything happening.

Wednesday, July 17, 2019  9:39 AM  Eric

Egads, more wireless technologies swarming our homes! Is it possible to opt out? I don't want this technology at my home :(

Thursday, August 29, 2019  9:43 PM  Joe

Joe, automated metering technology is already installed at your home. We deployed the current system in 2005. This project is simply to update the meters and capabilities of the system.
Yes, you can opt-out of the technology. You can find out more about that process here: https://www.csu.org/Pages/amr-opt-out-r.aspx

Thursday, September 05, 2019  9:21 AM  Eric

How will this affect my service. It's all fine and good to upgrade but right now I'm getting terrible reception on electronic devices, although I'm not sure this is due to CSU performance.

Thursday, September 12, 2019  4:19 PM  rose47

What is the effective radiated power in watts (not power density) of the transmitted signal?

Thursday, September 12, 2019  4:43 PM  C

I'm all for new technology, but will this raise our utility rate or will the costs incurred be paid using current taxes?

Thursday, September 12, 2019  4:47 PM  Deborah

Appromixate date change over for zip code 80917?

Thursday, September 12, 2019  5:23 PM  DAVID CLARK

When you went to automated metering and removed the trucks and people reading meters, was there a savings passed back to customers? I don't understand anything your article above will really do for me as a consumer. It is a lot of fancy automated words. I want to know does it raise the rates, charge us more or take away any freedom we have now for more money? Thank you.

Thursday, September 12, 2019  6:40 PM  Kim

I had all my meters changed back to analog a few months ago. I'd like to keep them analog and need to know if there's anything I need to do to make sure that happens. Thank you.

Thursday, September 12, 2019  9:09 PM  Diana Jackson

Presently, I participate in the reduce cost per kilowatt at certain times during the day program. Will I still be able to continue to participate in this program when the new meter is installed?

Friday, September 13, 2019  5:59 AM  Kenneth

Are these new meters complaint with FCC regulations part 15 which states that part 15 devices must accept any interference received and MUST NOT CAUSE ANY INTERFERENCE to other wireless, such as radio, services?
From FCC part 15 regulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Friday, September 13, 2019  12:26 PM  William Harris

I have been reading about a lot of health problems these smart meters are causing.

I also do not like being watched for what appliance I have on or where I am in my apartment as tracked by which circuit I am using. Can a hacker gain access to my smart meter?

Friday, September 13, 2019  9:32 PM  NEVER AGREED TO SMART METER INSTALLATION

This is so good! Thank you for moving us forward! Can't wait!

Monday, September 16, 2019  10:31 AM  Sam

I have the new Landis + Gyr meters on my house quite recently as I just commissioned a 7.5kW solar photo-voltaic system, and I see now that the electric usage and production data is quite granular and I can clearly see when I stop using your power and am producing more than I use. Thank you! The engineer and data collector in me appreciates this.
Some of the comments here are pretty tin-foil hatty, some of you must wonder if you're watching the TV, or if it's watching you...

Friday, September 20, 2019  9:39 AM  Gary

I have the new Landis + Gyr meters on my house quite recently as I just commissioned a 7.5kW solar photo-voltaic system, and I see now that the electric usage and production data is quite granular and I can clearly see when I stop using your power and am producing more than I use. Thank you! The engineer and data collector in me appreciates this.
Some of the comments here are pretty tin-foil hatty, some of you must wonder if you're watching the TV, or if it's watching you...

Friday, September 20, 2019  10:10 AM  Gary

I have the new Landis + Gyr meters on my house quite recently as I just commissioned a 7.5kW solar photo-voltaic system, and I see now that the electric usage and production data is quite granular and I can clearly see when I stop using your power and am producing more than I use. Thank you! The engineer and data collector in me appreciates this.
Some of the comments here are pretty tin-foil hatty, some of you must wonder if you're watching the TV, or if it's watching you...

Friday, September 20, 2019  10:48 AM  Gary

I have the new Landis + Gyr meters on my house quite recently as I just commissioned a 7.5kW solar photo-voltaic system, and I see now that the electric usage and production data is quite granular and I can clearly see when I stop using your power and am producing more than I use. Thank you! The engineer and data collector in me appreciates this.
Some of the comments here are pretty tin-foil hatty, some of you must wonder if you're watching the TV, or if it's watching you...

Friday, September 20, 2019  12:08 PM  Gary

How many spy devices will be a part of this new technology? How much detail about our private day-to-day lives will be monitored and logged? Are any cameras involved which will observe and record our private lives? Thank you for offering an opt-out for this invasive Big Brother idea.

Sunday, September 22, 2019  8:37 AM  David C