Like you, we are closely monitoring and responding to the growing health crisis.
Our top priority is to continue delivering essential utility services to our community. To do this, we are making sure our employees remain healthy, safe and secure.
At the outset of the coronavirus outbreak, we quickly implemented emergency procedures to protect our employees and minimize the risk of service disruption.
Our front-line workers were provided necessary personal protective equipment. We closed facilities, cancelled tours, stopped business travel, increased cleaning and emphasized social distancing. More than half of our employees are working remotely.
Another bold step we've taken is to have some personnel temporarily move into campers at critical sites, where they will rest, eat and sleep. Other utilities are doing the same to protect staff and maintain operations.
The spirit and dedication of our workforce is so inspiring. They demonstrate an exceptional commitment to providing service that our residents, businesses, health care workers and hospitals depend on, especially now.
The isolated control operators will work alternating 12-hour shifts allowing for greater social distancing, and alternate with another crew every seven days.
Employees returning home to rest will be asked to strictly adhere to safety guidelines.
These staff members will conduct self-health screenings, including temperature checks, monitored regularly by an onsite supervisor.
Facilities and shared workspaces will be thoroughly cleaned and disinfected daily. Some routine maintenance will continue outside the sequestered areas.
We will continue to monitor local conditions and staff resources to determine if further isolation measures are necessary to maintain service reliability. As your utility, we’re here when you need us.