Benefits of community ownership

 Benefits of community ownership

In 1924 the residents of Colorado Springs voted to create a four-service public utility. Since then, as a municipal utility, our focus has been on the basics - providing exceptional customer service while keeping costs low.

Today we continue to provide electricity, natural gas, water and wastewater services to the Pikes Peak region and our customers still enjoy competitive prices, exceptional hometown service, responsible environmental practices and a voice in how their utility operates.

Benefits of a community-owned utility

  • Citizen-owners elect our governing board, City Council.
  • Utility decisions are made here in Colorado Springs, not by the Public Utilities Commission in Denver or at an out-of-state corporate headquarters.
  • Low utility bills:  Rates are set only high enough to cover the cost to provide service. There are no profits that go to stakeholders in another city.
  • Excellent customer service: We’re consistently a top performing utility according to J.D. Power and Associates.
  • Reliable service: We’re a national leader with power on an average 99.991% of the time.
  • Protecting our environment: We live here too and want to keep our city clean and beautiful.
  • Giving back: Employees, their families and friends volunteer more than 10,000 hours each year on community projects.
  • Economic vitality: Employers are attracted to Colorado Springs because Utilities and government agencies work together to make it easy to do business here.
  • Tax-free, low interest rates: Municipally-owned utilities can borrow money at a lower cost, which helps keep customer rates low.
  • Four services, one efficient organization: Consolidated functions, such as billing, information technology and human resources, help keep costs down.
Resources