At Colorado Springs Utilities, our job is to ensure the safe reliable delivery of natural gas to your home or business. We operate and maintain an extensive network of pipeline, which includes over 6,000 miles of natural gas pipeline beneath our city’s streets, sidewalks and yards.
Customer safety is our top priority, especially when it comes to keeping your home or business safe from the potential dangers of natural gas.
What are you responsible for?
Owning a home or business comes with a number of maintenance responsibilities. We understand that some of these responsibilities may even come as a surprise to you.
Customers are responsible for the maintenance of all natural gas lines extending after the meter to and within the home or business. Even though, in some cases, the natural gas service lines that run from the meter to your home or business are buried, maintenance is still required.
Our natural gas system is governed by Federal regulations which recommend that customers with natural gas lines buried from the meter to the primary structure should be:
- Periodically inspected for leaks;
- Periodically inspected for corrosion if the piping is metallic; and
- Repaired if any unsafe condition is discovered.
If natural gas lines are not properly maintained, they may be subject to potential hazards of corrosion and leakage. While the Department of Transportation (DOT) regulations do not require that you inspect or maintain your natural gas service line, Colorado Springs Utilities along with the DOT recommend that you periodically inspect them for corrosion and leaks.
What can I do to eliminate the natural gas service line buried on my property that is my responsibility to maintain?
If your natural gas service line is similar to the second diagram below, you may request to have it reconfigured and replaced, and have the meter relocated. All costs associated with the reconfiguration and replacement are the responsibility of the customer or property owner. Once the reconfiguration and replacement is complete, Colorado Springs Utilities is then responsible for maintaining the buried natural gas service line piping.
Please call us at 448-4800.