It is our mission to provide safe, reliable, competitively-priced electric, natural gas, water and wastewater services to the citizen-owners and customers of Colorado Springs Utilities.
We provide reliable electric, gas, water and wastewater services to Colorado Springs and surrounding areas including Manitou Springs, Fountain and Green Mountain Falls. We provide service to about 740,000 utility meters.
Our rates are based on the costs associated to serve a customer. We do not make a profit on customer rates.
Unlike investor-owned utilities that design rates to pay shareholder dividends, we reinvest revenues back into operations to keep rates as low as possible.
There are changes to water and wastewater rate schedules for 2020. There are no base rate changes for electricity and natural gas.
City Council approved the rate changes at their Nov. 12, 2019 meeting for Jan. 1, 2020 implementation. The total base rate bill impact for residential customers is an increase of $5.71, or 2.5 percent ($5.22 for water; $0.49 for wastewater). The proposed rate changes to a sample residential bill are shown below.
- Like many water utilities across the United States, our system is old and in need of ongoing repair and refurbishment.
- We are conducting condition assessments and facility plans to support long-term asset management goals.
- We strive to keep water affordable for our customers – and it is, at a cost of about a penny per gallon.
- The impact of the water rate increase on the sample monthly residential water bill is $5.22.
- We’re continuing to flatten residential tiered rates. The rate increase proposed applies only to Tier 1. Customers will remain in control of bills, with Tiers 2 and 3 priced higher than Tier 1.
- In May 2018, City Council gave preliminary approval of a slight water rate increase to help pay for Parks Watering. Phase II of the increase for Parks Watering is included in 2020 rate changes.
- An overall system increase of 1.5 percent, or $0.49 for the typical residential bill, is necessary to fund inflationary increases to operations and maintenance of the system.
Changes to the Electric Cost Adjustment (ECA) and Gas Cost Adjustment (GCA) were approved at the Oct. 22, 2019 City Council meeting for Nov. 1, 2019 implementation.
The residential sample bill is calculated using the existing and proposed rates assuming: 30 days per month; 700 kWh for Electric; 60 Ccf for Natural Gas 1,100 cf for Water-Inside City Limits; 700 cf for Wastewater-Inside City Limits.