Residential

As a citizen-owned utility, we believe supporting the community helps us be a better provider. Our employees are committed to not only providing excellent utilities service, but also to serving the community in other ways.

  • Volunteerism: Our employees donate their personal time and talents to a wide spectrum of projects.
  • Helping families: For decades, we have administered Project COPE, a non-profit organization that helps customers with utilities payments.
  • Community outreach: We provide education to our community about utilities safety, our water system, the environment and how to use resources wisely. 
  • man struggling with bill

    ​In 2016, rates for typical four-service residential, commercial and industrial customers will decrease compared with 2015.  And, the way bills are itemized will be streamlined.

    The first bill you receive in 2016 may feel overwhelming, though.  That's because most customer billing cycles will span December 2015 into January 2016.  As a result, you'll see 2015 rates and structure and 2016 rates and structure itemized on your first bill of the year. In short:

    • Decreased prices for natural gas and coal equate to lower overall costs, while still allowing for some needed system upgrades.
    • Fuel-related charges that were previously separated are now combined.

    To see samples and a more complete explanation visit our bill explanations page.  

 
Safety Tips
Save Now!
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    Lighting rebate
    Our commercial lighting rebate shortens the payback period and improves ROI.
  • freecheck
    FreeCheck
    Pay your bill online for free from your bank account - must be signed up for eBilling.
  • clothes dryer
    Electric dryer rebate
    Earn $50 back when you purchase a qualifying ENERGY STAR® electric dryer.
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