Residential

Energy Resource Center tourSaving more than energy in our community

We’ve partnered with the Energy Resource Center (ERC) since 2006, when the program served ten homes that September. From that small beginning, the program has served an average of 117 homes per year since 2009.

If you’re not familiar with the ERC, they provide energy and water efficiency improvements for qualifying residential customers through the Home Efficiency Assistance Program.

  • wastewater

    Wastewater is a non-metered service, so we often get the question of how we calculate wastewater bills.

    Like most utilities, we calculate projected wastewater flows by using a formula for all residential customers. The calculation is designed to bill for water that runs down the drains and toilets and excludes, as much as possible, water used outdoors.

    We calculate an average daily unit (ADU) based on water use from December through February - when outdoor watering is lowest.

    Learn more about your wastewater bill and the calculation of ADUs.

 
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