​We always encourage customers to beware of scammers, but now, when the weather is cold, the threat of losing heat can convince customers to make payments to imposters.

Scammers come in many forms - on the phone, through email, or even at your home. Here are some common scam themes.

• You're required to make an immediate payment and provide your credit card information.
• You're threatened with disconnection unless you pay at least a portion right then.
• You're asked for a deposit to upgrade your meter.

If something seems suspicious, please give us a call at 448-4800. We can confirm that we've sent someone to your home or verify your account balance.