Our online and telephone credit card payment vendor, KUBRA EZ-PAY, offers a variety of ways to pay.
- Payment types accepted: Visa®, MasterCard®, Discover®, American Express®, Diners Club, electronic check, debit card and pinless debit card.
- Phone numbers: 719-448-4800; or 800-238-5434
- Utilities account number required to process payment.
The mobile website and app make payments from your smart phone a breeze. Search for Colorado Springs Utilities EZ-PAY in the app store to download the app.
Through the mobile website you can set-up pay by text or pay by email. Then, you'll simply respond to an email or text alert to pay your bill each month.
KUBRA's call center representatives are also available to take payments and offer customer service support.
Transaction fees of $1.85 for residential customers and $5.85 for commercial customers apply.
Why do we charge credit card fees?
The answer is straight-forward: Convenience fees are charged to the customer using credit/debit cards to cover the cost for the transaction. The alternative is to raise rates for all customers to cover the convenience fees for those using cards.