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| For generations, we've provided electricity, natural gas, water and wastewater services to the Pikes Peak region. We are committed to efficient and safe operations that help ensure fair prices, reliability and superior customer service. When we talk about rates, there are two different aspects: base rates and cost adjustments. - Base rates reflect the costs associated with producing and delivering each service to customers. Base rates pay for the operation and maintenance of power plants, water collection and distribution, wastewater treatment, and more. The physical things you see, i.e. poles, wires, pipes, are financed through base rates. According to our charter, base rates may be reviewed and changed annually.
- Cost adjustments only apply to electric and natural gas service. Because the national markets for natural gas and electricity are volatile and uncontrollable, we use cost adjustments to compensate for increases and decreases in market prices. Natural gas cost adjustments directly reflect the costs we are paying to serve our customers with natural gas for furnaces, water heaters, ovens and so forth. Because natural gas is a source of electric production, electric cost adjustments are also affected by fluctuations in natural gas costs. Changes to the cost adjustments, which can be made monthly, directly reflect costs that we are paying - we do not profit from increases to the adjustments.
In the Pikes Peak region, we are fortunate enough to enjoy some of the lowest utility rates in the nation. We annually compare our rates to other western cities and, every year, we rank among the lowest. 
As you can see, 37 percent of the typical residential bill goes toward the purchase of Fuel to produce energy. The monthly cost adjustments for electricity and natural gas affect this portion of your bill. The remainder of the bill is attributed to the base rate for each of the services. The Operations and Maintenance relates to the general costs required to provide service. Debt Service covers the payments we're obligated to make to cover outstanding bond and interest payments. Capital relates to funds we use to install or build new infrastructure, such as pipes and wires. Finally, we make a Payment in Lieu of Taxes (PILT) to the City that is similar to what other companies pay in franchise and property taxes. Rate Schedule
The vast majority of residential customers fall into the general residential rate category. However, depending on your utility use, you may qualify for more than one rate schedule. Upon request, we will evaluate your utilities use to determine your rate qualifications, including which rate would be most advantageous for you. Any change to another applicable rate will be applied only to services used after your request is processed. Our residential rate sheet (PDF) provides a summary of the most frequently used rate schedules available. Related Residential Links
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