It is our mission to provide safe, reliable, competitively-priced electric, natural gas, water and wastewater services to the citizen-owners and customers of Colorado Springs Utilities.
We provide reliable electric, gas, water and wastewater services to Colorado Springs and surrounding areas including Manitou Springs, Fountain and Green Mountain Falls. We provide service to about 700,000 utility meters, representing approximately 440,000 customers.
Our rates are based on the costs associated to serve a customer. We do not make a profit on customer rates.
Unlike investor-owned utilities that design rates to pay shareholder dividends, we reinvest revenues back into operations to keep rates as low as possible.
On Nov. 13, 2018, City Council unanimously approved the 2019 Rate Case. There are changes to water and wastewater rate schedules. There are no base rate changes for electricity and natural gas.
The total base rate bill impact (effective January 2019) for the typical, residential customer, is an increase of $4.68, or 2.1 percent.
Like many water utilities across the United States, our system is old and in need of ongoing repair and refurbishment.
We are conducting condition assessments and facility plans to support long-term asset management goals.
We strive to keep water affordable for our customers – and it is, at a cost of about a penny per gallon.
The impact of the water rate increase on the typical monthly residential water bill is $3.80.
We’re continuing to flatten residential tiered rates
. The rate increase proposed applies only to Tier 1. Customers will remain in control of bills, with Tiers 2 and 3 priced higher than Tier 1.
In May 2018, City Council gave preliminary approval of a slight water rate increase to help pay for Parks Watering. An additional increase for Parks Watering is expected as part of 2020 rate changes.
- An overall system increase of 2.7 percent, or $0.88 for the typical residential bill, is necessary to fund inflationary increases to operations and maintenance of the system.
- This is the first wastewater rate increase since 2010.
Chnages to the he Electric Cost Adjustment (ECA) and Gas Cost Adjustment (GCA) were implemented Nov. 1, 2018.
The proposed rate changes to the typical residential bill are shown below.