Remember the 3S's!
Look for dead vegetation, dust blowing or bubbling water near your meter or line.
Listen for a hissing sound.
If you notice a rotten egg or skunk odor, it might be a leak.
In the summer, natural gas is commonly used for grilling, fire pits, outdoor heating on chilly evenings and more.
Our pipelines provide natural gas safely and reliably to more than 228,000 service points. For more than 100 years, we’ve been a trusted safety partner, and we’re proud of our many initiatives to protect you and your community:
Despite our efforts, natural gas leaks may occur that could lead to fires or explosions. We need everyone’s help to prevent pipeline damage and reduce the risk of dangerous leaks.
Locate major pipelines
Look for pipeline markers at road crossings, fence lines and street intersections. These high-visibility markers indicate the general location of our natural gas transmission pipelines and some distribution lines. If you suspect a natural gas leak or see any suspicious activity near a pipeline marker, immediately call the 24-hour emergency phone number listed on the marker. You can also find other pipelines and the names of the pipeline operators near you through the National Pipeline Mapping System (NPMS).
Natural gas pipeline markers are placed near pipelines, but not necessarily directly on top of them. Never use these markers or maps as a substitute for calling 811 to have all utility lines in your dig area located and marked.
Dig safely
If you have a project that involves digging, be sure to first call 811 to locate natural gas pipelines and other utility lines at no cost to you. You must allow at least two business days (not including the day of the request) for a team to come to your property and mark utility lines before you start digging. It’s the law!
Special digging rules apply within the “tolerance zone,” which is 18 inches on each side of the marked utility line. If you must dig within this zone, hand dig only using non-mechanized tools or equipment, soft digging or vacuum excavation.
Call Colorado Springs Utilities at (719) 448-4800 if you make ANY contact with a natural gas line, even if you just nick the pipeline or damage its coating. If gas is escaping, federal code requires that you also call 911.
Carbon monoxide safety
Carbon monoxide is produced by exhaust from improperly maintained or incorrectly vented natural gas-fueled appliances.
It cannot be seen or smelled.
Exposure symptoms include severe headache or nausea, fatigue, dizziness or feeling faint.
If you or someone in your home has these symptoms:
