We offer rebates to commercial customers who install management and efficiency technologies that reduce water use.
As part of this rebate, we will cover 50% of the equipment cost and materials required for installation, up to $10,000 per project.
Up to $10,000 available per project
We offer rebates to commercial customers who install management and efficiency technologies that reduce water use.
As part of this rebate, we will cover 50% of the equipment cost and materials required for installation, up to $10,000 per project.
The qualifying purchase must be new. Please view this rebate's terms and conditions for purchasing guidelines.
Cooling tower conductivity controllers with a remote monitoring solution
• The controllers must integrate with the property’s building management system or provide real-time alerts to a facility manager.
Water and leak monitoring and detection hardware and associated technology
• Hardware or software that is part of a leak monitoring service may qualify. Ongoing monitoring subscription fees or software costs do not qualify for this rebate.
Submeters and associated technology
• The size and number of eligible submeters is based on the scope of the project. For example, the amount may vary based on the number of units at the property or the quantity of equipment installed.
Other water management and efficiency technology
• The technology must be used to monitor water use for a specific system or unit in a commercial facility. It must use a platform that allows users to view information and receive alerts related to water usage.
1. Before purchasing any equipment, review this rebate's terms and conditions.
2. Complete and submit the rebate screening request form to schedule a pre-installation inspection. Please email the document to waterrebates@csu.org or mail a printed copy to:
Colorado Springs Utilities
Water Management and Efficiency Technology Rebate
2855 Mesa Road
Colorado Springs, CO 80904
3. At the inspection, we review project details and confirm the new equipment qualifies for the rebate. If approved, we will issue a notice to proceed.
4. Purchase and install qualified equipment. Save all receipts and invoices to include as part of our verification process. Your documentation must include the following:
• name
• address
• phone number
• date of purchase and/or date of installation
• product description
• make/model
• purchase price
• quantity purchased
5. We will verify the installation once it's finished, either in person or through submitted photos.
6. We will then issue the rebate amount as a bill credit or a check if verification is successful.
View the rebate screening request formThis Request covers products purchased and installed after Jan. 1 of the current calendar year. The rebate offer is not retroactive for products purchased or installed prior to Jan. 1 of the current calendar year.
2. EligibilityRebates are available to active Utilities’ commercial and industrial water customers for the purchase and installation of qualifying water management and efficiency measures in the Utilities’ service territory. Rebates are offered on a first-come, first-served basis and are subject to project and customer eligibility and availability of funds.
Approval from Utilities will be required for all requests. Projects must be completed within 90 days of date on Approval to Proceed letter, otherwise may risk unavailability of funds. If the project extends beyond 90 days, customer will contact Utilities to request an extension and to verify funds. Utilities reserves the right to verify sales transactions and to have reasonable access to Participant’s facility to inspect the installed water management and efficiency technology measures prior to issuing rebates or at a later time.
This Request must have complete information and be submitted prior to the new equipment being purchased. This signed Request must be returned to Utilities, c/o Water Management & Efficiency Technology Water Rebate, 2855 Mesa Rd. Colorado Springs, CO 80904 or by email to waterrebates@csu.org.
All projects must comply with all federal, state and local, laws, rules, regulations and codes, and insurance requirements, as applicable. New equipment must meet specification requirements and be purchased and operating after submitting this request unless the program manager issues a conditional approval to proceed.
If all required paperwork is submitted and approved by Utilities, rebate payments will be made within an estimated 6 to 8 weeks of the completion of the project. The benefits/payments conferred upon Participant through participation in this Program may be taxable by the federal, state, and local government. Participant is responsible for declaring and paying all such taxes. The party receiving the incentive payment (Participant or third-party designee) must complete IRS Form W-9 (Oct. 2018 Rev.) and submit it to Utilities with the screening request.
Participant agrees, as a condition of participation in the Program, to cooperate with activities designed to evaluate Program effectiveness, such as allowing on-site inspection and verification of installed projects.
Participant may not use the Utilities or Program name or logo in any marketing, advertising, or promotional materials without Utilities’ prior written permission, which may be granted or withheld by Utilities in its sole and absolute discretion.
Utilities: (1) does not endorse any particular market provider, manufacturer, product, labor or system design by offering this Program; (2) will not be responsible for any tax liability imposed on a Participant as a result of the payment of rebates; (3) is not responsible for proper and legal disposal/recycling of any waste generated as a result of this project; and (4) is not liable for any damage caused by the installation of the equipment or for any damage caused by the malfunction of the installed equipment.
The Program may be altered, suspended, or canceled by Utilities at any time without prior notice. Under such circumstances, a Participant is not entitled to any Program benefits in excess of those approved prior to such action by Utilities. Submission of a completed Request does not entitle the requestor to Program participation. Program participation only occurs after Utilities issues an Approval to Proceed letter.
Utilities may change the Program and the Terms & Conditions at any time, without notice.
Utilities does not endorse, guarantee, or warrant any particular manufacturer or product and Utilities provides no warranties, expressed or implied, for any products or services. Participant’s reliance on warranties is limited to any warranties that may arise from, or be provided by contractors, vendors, etc. Participant acknowledges that neither Utilities nor any of its consultants are responsible for assuring the design, engineering and construction of the facility or installation of the water management and efficiency technology is proper or complies with any particular laws (including patent laws), codes, or industry standards. Utilities does not make any representations of any kind regarding the results to be achieved by the water savings measures or the adequacy or safety of such measures, including but not limited to warranties of merchantability and fitness for a particular purpose.
Utilities sole liability is limited to paying the properly qualified rebates specified herein. Neither Utilities nor its officers, directors, employees, agents or representatives shall be liable to Participant or any other person for any damages whatsoever, including, without limitation, direct damages, indirect damages, special damages, consequential damages, incidental damages, loss of use, lost profits, or increased costs of purchased or replacement material and equipment, regardless of the theory of recovery, caused by or arising from or in connection with any activities associated with this Program. Nothing related to the Program shall be interpreted to limit or prevent the protections afforded to Utilities under the Governmental Immunity Act, C.R.S. § 24-10-101, et seq.
Utilities acknowledges that Participant may select any vendor or contractor to perform the work contemplated by this Request.
Participant acknowledges that any contractor selected by it is not an agent, contractor or subcontractor of Utilities. Utilities shall have no obligation to maintain, remove or perform any work whatsoever on the water management and efficiency technology installed. Utilities shall have no liability for any contractor’s failure to perform, for failure of the water savings measures to function, for any damage to Participant’s premises caused by the contractor or for any and all damages to property or injuries to persons caused by the water management and efficiency technology. Participant hereby releases Utilities and shall fully protect, defend, indemnify and hold harmless Utilities, the City of Colorado Springs, the City Council for the City of Colorado Springs, the Colorado Springs Utilities Board of Directors, and their respective employees, agents and representatives from and against any and all claims, costs (including but not limited to all fees and charges of engineers, architects, attorneys, and other professionals and all court or other dispute resolution costs), losses, claims of personal injury, death or property damage, causes of action, or liability of any nature arising from, related to or connected to participation in the Program by Participant or its contractors, agents and representatives.
This Request and the Program shall be construed in accordance with the laws of the State of Colorado without reference to conflict of laws, the Colorado Springs City Charter, City Code, Ordinances, Tariffs, or Utilities’ Rules and Regulations.
In accord with the Colorado Springs City Charter, performance of Utilities obligations under this Request and the Program is expressly subject to appropriation of funds by Colorado Springs City Council. Nothing herein shall constitute, nor be deemed to constitute, the creation of a debt or multi-year fiscal obligation or an obligation of future appropriations by the City Council of Colorado Springs or any other constitutional, statutory, or charter debt limitation. Further, in the event that funds are not appropriated in whole or in part sufficient for performance of Utilities’ obligations, or appropriated funds may not be expended due to the City Charter spending limitations, then this Request and applicable portions of the Program shall thereafter become null and void by operation of law, and Utilities shall thereafter have no liability for compensation to Participant in excess of Utilities authorized appropriation.
Utilities does not warrant the security of third-party email providers. Email may not be a secure means to send private information, and customers accept any security liabilities while information is in transit. Upon receipt, Utilities will secure all personal information in accordance with internal policies and applicable laws.
Warranty disclaimer: Utilities makes no representations or warranties about any make or model of equipment, including any warranties of merchantability, fitness for a purpose or energy efficiency. This rebate program is subject to change and/or discontinuation without notice. Utilities reserve the right to inspect installation premises or request additional information/documentation prior to rebate payment. Utilities is not liable or responsible for any act or omission of any contractor whatsoever.
Limitation of liability: In no event shall Utilities be liable to Rebate Participant or any third party for any special, incidental, indirect or consequential damages, including loss of profits, loss of use or cost of replacement equipment associated with replacement of equipment and management of resultant wastes. Nothing in the Rebate Program shall be interpreted to limit or prevent the protections afforded to Springs Utilities under the Colorado Governmental Immunity Act, C.R.S. § 24-10-101, et seq.
Colorado Public (Open) Records Act (CORA): Utilities is an enterprise of the City of Colorado Springs, therefore, Utilities’ records are public records open for inspection by any person at reasonable times, except as provided by the Colorado Public (Open) Records Act (CORA) or other laws. The CORA permits the denial of inspection of any records that contain personal and financial information of past or present users of public utilities.
Still have questions? We can help. Email us using the link below.
A submeter is a customer-owned device that measures water usage for a specific area or system within a customer’s property—like irrigation, cooling towers, or tenant spaces.
Unlike the main meter, which tracks total water use for the entire property and which is owned by Utilities, submeters help isolate and monitor separate, individual systems or users for a business owner or property manager.
Submeters provide detailed insights into water usage. They're useful for tracking individual irrigation, cooling systems or tenant water use. This helps businesses identify leaks and inefficiencies, manage costs, and enhance conservation efforts.
To accurately monitor water usage and ensure fair cost allocation or rebate qualification, we recommend installing one submeter per tenant or unit. This allows for individual measurement of each tenant’s water consumption.
Yes. Submeters can detect usage spikes or continuous water usage. This data can help identify leaks or equipment malfunctions.
This information enables a faster response and reduces water waste.
Water submeters vary in price depending on their type, features and intended use:
| Type | Cost per unit | Monthly subscription* | Use case |
| Indoor residential | $200+ | $3-$17 | Up to 1-inch pipes (indoor use) |
| Outdoor residential | $400+ | $3-$17 | Outdoor-rated, submersible |
| Commercial | $500+ | $3-$17 | For larger pipes (up to 2 inches) |
| Basic analog meters | $100-$300 | None | Lower cost, manual reading required |
| Installation costs | $800-$1300 | One-time | Varies by plumber and building cost |
*Monthly subscriptions can cover cellular connectivity, data plans, or service levels.
Yes, submeters used for cooling towers or other high-use systems may be eligible.
Email waterrebates@csu.org for more information.
Colorado Springs Utilities does not require or recommend specific brands, but submeters must be accurate, durable and appropriate for the intended use.
If you need help finding the right approved model for you, please email waterrebates@csu.org.
Common challenges include:
Submeters that use web portals and applications require cellular connectivity or Wi-Fi access. Some properties may not have a strong enough cellular network or Wi-Fi signal.
Most submeters have a digital or analog display showing water usage in gallons or cubic feet. Many also offer remote monitoring or data logging capabilities.
To qualify for our program, submeters must be able to send leak detection or high usage alerts to a phone or computer. This ensures timely response from facility managers, property owners or maintenance staff.
No. We calculate your bill based on your water usage, which is tracked by your main water meter.
Submeters help track water usage and inform water management at your property. However, they can help identify ways to reduce overall water use and costs, which can lower your bill.
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