On Sept. 10, 2019, we filed our annual base Rate Case with City Council and requested a Public Hearing for Oct. 22, 2019.
Base rates support the operations and maintenance expenditures (pipes, wire, plants) to maintain safe and reliable utility services. Our rates are based on the costs associated to serve a customer. We do not make a profit on customer rates.
For 2020, we’re proposing changes to water and wastewater base rates. No base rate changes are proposed for electricity and natural gas.
Like most water and wastewater utilities across the U.S., our system is aging and in need of ongoing repair and refurbishment. Costs for maintaining water systems don’t fluctuate with water use.
We conduct assessments of our system and prioritize upgrades to responsibly manage necessary investments for our customers.
The total base rate bill impact for the typical, residential customer is an increase of $5.71, or 2.6 percent. If approved on Nov. 12, 2019 by City Council, new rates will be effective Jan. 1, 2020.
Customers in the variety of rate classes designed as commercial and industrial (C&I) will also experience changes as their rates are adjusted to be better aligned with the proportionate cost to serve them. Most C&I customers will experience changes to base rates for wastewater and water services.
Customers can use the bill calculator to compute how the proposed changes will affect them.
Energy cost adjustments are separate from base rates. Cost adjustments are the mechanism that is used to pass along changes in fuel costs to customers -- up or down. Fall cost adjustments are slated to go to City Council Oct. 22, 2019 for a Nov. 1, 2019 implementation.
To learn more about specific rate classes, energy cost adjustments or our 2020 budget, click on an icon below.