City Council approved our 2020 budget and the 2020 rate case.
Approved changes affect base rates that support the operations and maintenance expenditures (pipes, wire, plants) to maintain safe and reliable utility services. Our rates are based on the costs associated to serve a customer. We do not make a profit on customer rates.
For 2020, there are changes to water and wastewater base rates. No base rate changes for electricity and natural gas were made.
Like most water and wastewater utilities across the U.S., our system is aging and in need of ongoing repair and refurbishment. Costs for maintaining water systems don’t fluctuate with water use.
We conduct assessments of our system and prioritize upgrades to responsibly manage necessary investments for our customers.
The total bill impact for the sample, residential customer is an increase of $5.71, or 2.5 percent, effective Jan. 1, 2020.
Customers in the variety of rate classes designed as commercial and industrial (C&I) will also experience changes as their rates are adjusted to be better aligned with the proportionate cost to serve them. Most C&I customers will experience changes to base rates for wastewater and water services.
Customers can use the bill calculator to compute how the proposed changes will affect them.
Energy cost adjustments are separate from base rates. Cost adjustments are the mechanism that is used to pass along changes in fuel costs to customers -- up or down. Fall cost adjustments were approved in October and took effect November 1.
To learn more about specific rate classes, energy cost adjustments or our 2020 budget, click on an icon below.