Public participation

Stay informed. Stay involved.

As a resident of Colorado Springs, you own your utility. This means you have a voice in utilities decisions.

Your input at Utilities Board and Utilities Policy Advisory Committee meetings is included in our decision-making process. Each month you have an opportunity to speak at each of these meetings on any topic that is of concern to you and let your voice be heard. If you aren’t able to join in person or attend virtually via Microsoft Teams, you can also send an email to the Utilities Board at ub@csu.org.

You are also welcome to attend public meetings, follow us on social media or call us at (719) 448-4800



Customers Count Panel

The Customers Count Panel is a select group of residential customers who act as our sounding board in the community. By providing your feedback, you will help shape programs and services for the future and raise awareness of customer expectations.

Apply to join the Customers Count Panel

How it works

Once you have joined, we will email links to surveys from time to time. Each survey covers a specific topic.

For each one you complete, you earn survey points. Once you earn 10 points, you're eligible for a $10 incentive from brands like Amazon, Lowe’s, Walmart and more.  

Join the panel and make your voice heard!

The panel is for research only. We will not use the panel to market a product or service.