Customer satisfaction high for water service

Published: 5/20/2016  9:21 AM
We have the best customers around! For several years now, we’ve been able to brag about our high electric customer satisfaction numbers from J.D. Power thanks to the surveys our customers answer. But, for the first time ever, we’re now able to boast ...



Take the plunge with our award-winning water programs

Published: 5/18/2016  11:08 AM
When it comes to water, you’re never too young to learn about its value and the important role in plays in our lives. Our creative water experts work daily with children and families to help them learn how to use water wisely. That’s why we’re prou ...



Is your sump pump properly installed?

Published: 5/17/2016  2:19 PM
With the moisture we've received lately, sump pumps are a popular subject of conversations. For customers with basements or crawl spaces in their homes, the use of sump pumps is fairly common and, in some cases, necessary. However, the improper use ...



Setting the record straight on emissions data

Published: 5/9/2016  1:52 PM
​This past weekend the Gazette ran a few articles pertaining to sulfur dioxide (SO2) emissions from the Martin Drake Power Plant. We would like to set the record straight and show our customers that we have nothing to hide as it pertains to emission ...



Long-range resource plan vital to a sustainable water supply

Published: 5/6/2016  8:47 AM
​As stewards of our community’s water system and the environment, it is our responsibility to consider all impacts to water supply and distribution. Over the years, we have experienced drought, fires and greater demands on our water resources. Addi ...



How we celebrate Arbor Day

Published: 5/5/2016  9:24 AM
​Like most homeowners, you might already be welcoming sunshine and summer, and considering landscaping plans to get your yard cookout and entertainment ready. If trees are included in your landscaping plans, visit csu.org to learn more about plantin ...



Transformation of the electric utility: The solar story

Published: 5/3/2016  1:35 PM
Over the last decade solar power has played a large role in the transformation of the electric industry. People across the nation are looking for ways to protect themselves against rising energy costs while protecting the environment.   Residents ...



Customer service center construction to restrict onsite parking

Published: 5/3/2016  12:03 PM
​Beginning this Saturday (May 7) and continuing through mid-July, we will make significant repairs to the east parking area at our Utilities Customer Service Center, 111 S. Cascade. The improvements will make the facility safer for you and our emplo ...



Dealing with broken branches

Published: 5/2/2016  9:52 AM
Spring snow is full of moisture. That’s good news for winter-dehydrated landscape plants, but can cause problems for our trees and shrubs. During late spring snow storms, the wet flakes cling to branches, causing them to bow under the weight. Someti ...



SDS starts water delivery today

Published: 4/28/2016  8:19 AM
​One of the largest water infrastructure projects completed in the U.S. this century started delivering water today to homes and businesses in Colorado Springs, Colo. The commencement of the Southern Delivery System (SDS) culminates decades of plann ...



 Next >>

More snow does not equal no restrictions   

Eric  by  Eric  on  4/23/2013

kidsinsnow.jpgLately, I’m feeling like a parent on a long road trip with an entire community in the back seat. You know the trip I’m talking about. It’s the one where the kids in the back seat ask “Are we there yet?” every five minutes. The difference is that the questions are “How’s our water supply with the recent snow; and is it enough to move out of restrictions?”

Yes, the snow is great; however we all need to be realistic about our expectations here. We didn’t get into this situation by simply missing a couple of good mountain storms. We got here with a couple of years of severely below average precipitation. While the recent snow fall is welcome relief from hot and dry conditions, we are not out of the drought yet.

Even with all the recent snow, our watersheds are seeing a peak snowpack of about 85% of average. That means we still haven’t even reached an average winter yet, let alone a surplus of snow that will replenish our reservoirs.

There are 3 other key factors to consider.

1. Soil moisture. The ground has been extremely deprived of moisture for quite some time, meaning a lot of the snow is going to melt and sink into the ground.

2. Evaporation. When the temperatures do warm up and the snow begins to melt, a portion of that snow is lost to evaporation too.

3. Water rights. Not all of the water that makes its way into a lake or stream can be diverted to Colorado Springs. We can only harvest the water for which we have rights. The rest of it must be passed downstream to other users with senior water rights.

Not to be a negative Nellie, but we are in Stage 2 restrictions and expect to remain there throughout 2013. It’s a harsh reality, but we all need to come to grips with it.

On the bright side, we’re all doing a great job of conserving and we are currently meeting our savings goal! And, the snow and colder conditions locally mean customers will save even more because they will not need to water their landscapes.

So, don’t make me turn this car around. Let’s all appreciate the recent snow for what it is: an opportunity to make a few snowballs, a few snowmen (or women if you prefer) and a few trips down a hill on a sled. Let’s enjoy a brief winter wonderland, even if it is spring!

 
7  Comments
 

Add a comment

Name:
URL:
Comment*:



Good information for the general public/customers.

Tuesday, April 23, 2013  12:57 PM  Zach C.

And, as on a long family road-trip, it IS a good idea to monitor your water consumption. Otherwise, it's really hard to make it to your destination!

Tuesday, April 23, 2013  3:37 PM 

Thanks for the comment Zach. I hope customers begin to understand it.
To my other commenter - point taken. I'm the type that just likes to get where I'm going, no stopping. Good advice! :)

Wednesday, April 24, 2013  8:07 AM  Eric

Today I read in the Gazette about our community saving 1 billion gallons of water in April. This is the type of information I like to see. Why can't CSU come up with some type of chart or graphics, showing how we're progressing on saving water? What are our goals? What are reservoir levels? Are they going up or down? I think sharing this type of information with our community on the CSU website would go a long way to meeting or exceeding those goals.

Sunday, May 05, 2013  7:12 PM  littlepeaks

Littlepeaks, we're working on a common graphic to use to display community water savings. Our goal, as a community, is 30% and we are doing a great job so far. You will definitely see more of the type of information you're asking for as we proceed through summer. Don't forget, we have really even entered the main irrigation season yet. Thanks for asking and keep your eyes peeled for that information.

Monday, May 06, 2013  10:14 AM  Eric

I like it when people get together and share opinions.
Grewat site, keep it up!

Thursday, January 30, 2014  6:21 AM  Silcock

Wonderful goos from you, man. I've keep in mind your stuff prior tto and you're
just too excellent. I actually like what you have bought right here, certainly like what yyou
are saying and the best way by whifh you say it.
Yoou make it enjoyable and you still take care of to
keep iit smart. I cant wait to learn far moee fro you.

That is actually a tremendous site.

Thursday, January 30, 2014  6:21 AM  Canterbury