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Residential efficiency rebates qualifications & program rules

Please read all required qualifications and program rules for your specific rebate request prior to completing the rebate application.

  • Qualifying purchase must be new. Products that are used, rebuilt, rented, leased, exchanged, won as a prize, get one free offer, or purchased at auction or online auction are not eligible.
  • Purchases and installations that occur through Springs Utilities funded assistance programs do not qualify.
  • Qualifying equipment must be purchased & installed between January 1st – December 31st of current calendar year.
  • Rebate application must be postmarked no later than Jan. 31 of the following year to qualify for a rebate.
  • Installation address must have Springs Utilities service associated to the rebate type. Example: irrigation rebates require water service; gas water heater requires gas service, etc.
  • Qualifying purchases do not guarantee approval of a rebate. Rebates are offered on a first come, first served basis and are subject to availability of funds.
  • Receipts must clearly identify approved equipment and must include:
    • Date of purchase
    • Purchase price
    • Make/model
    • Quantity purchased
  • Rebate application must be postmarked no later than Jan. 31 of the following year to qualify for a rebate.
  • Pictures of equipment are not accepted as the make and model verification.
  • Utilities is not responsible for lost, late, damaged, illegible, misdirected or postage-due applications.
  • Rebates are issued as a credit to the Utilities service account and may take up to eight (8) weeks to process.
  • Landlords who would like to participate in the rebate program on behalf of their rental property(ies), but do not have an active account with Utilities, must have a landlord agreement on file with Colorado Springs Utilities to receive a check for any approved rebate(s).
  • Utilities reserves the right to verify compliance with these terms, including but not limited to a physical site review. If review deems qualifying equipment was not installed, Utilities reserves the right to remove the non-complying participant from the program and the amount rebated will be charged back to the utility account.
  • All terms, conditions and rules of the program are subject to change.
  • All inquiries to rebate denials must be completed within 60 days of the denial.

Rebate-specific rules


Disclaimers

Utilities does not warrant the security of third-party email providers. Email may not be a secure means to send private information, and customers accept any security liabilities while information is in transit. Upon receipt, Utilities will secure all personal information in accordance with internal policies and applicable laws.

Warranty disclaimer: Utilities makes no representations or warranties about any make or model of equipment, including any warranties of merchantability, fitness for a purpose or energy efficiency. This rebate program is subject to change and/or discontinuation without notice. Utilities reserve the right to inspect installation premises or request additional information/documentation prior to rebate payment. Utilities is not liable or responsible for any act or omission of any contractor whatsoever.

Limitation of liability: In no event shall Utilities be liable to Rebate Participant or any third party for any special, incidental, indirect or consequential damages, including loss of profits, loss of use or cost of replacement equipment associated with replacement of equipment and management of resultant wastes. Nothing in the Rebate Program shall be interpreted to limit or prevent the protections afforded to Springs Utilities under the Colorado Governmental Immunity Act, C.R.S. § 24-10-101, et seq.

Colorado Public (Open) Records Act (CORA): Utilities is an enterprise of the City of Colorado Springs, therefore, Utilities’ records are public records open for inspection by any person at reasonable times, except as provided by the Colorado Public (Open) Records Act (CORA) or other laws. The CORA permits the denial of inspection of any records that contain personal and financial information of past or present users of public utilities.